ABOUT YOU Return Policy
ABOUT YOU Holding SE • Germany
German fashion e-commerce platform with 100-day returns
Return Window
100 days
Country
Germany
Region
Europe
Return Policy Details
100-Day Returns
100 days to return any item. Among the most generous return windows in Europe. Starts from delivery date.
Try at Home
Try on items at home. Return if they don't fit or suit you. Items must be unworn with tags for full refund.
Return Conditions
Items must be unworn, unwashed with original tags. Underwear and swimwear have hygiene restrictions. Keep packaging.
Free Returns
Free returns in most markets. Use return label in package or print from account. Drop at carrier locations.
Available Shipping Companies
ABOUT YOU partners with the following shipping carriers for deliveries and returns:
DHL
Region: Germany
Tracking: Available
Hermes
Region: Germany
Tracking: Available
DPD
Region: Europe
Tracking: Available
Key Points to Remember
- 100-day return window
- Free returns in most countries
- Try-on friendly policy
- Tags must remain attached
- Easy online return process