Amazon EU Return Policy
Amazon EU S.à r.l. • Luxembourg
Amazon's European operations with standardized 30-day returns across EU countries
Return Window
30 days
Country
Luxembourg
Region
Europe
Return Policy Details
EU Standard Returns
30 days from delivery for most items. Extended holiday returns seasonally. Same policy across Germany, France, Italy, Spain, UK.
Return Eligibility
Most items can be returned. Must be in original condition. Electronics can be tested. Fashion try-on allowed.
Non-Returnable Items
Digital downloads, personalized items, hazardous materials, and opened hygiene products cannot be returned.
Return Options
Drop off at Amazon Locker, partner locations (DHL, Hermes), or schedule carrier pickup. Free returns for most items.
Available Shipping Companies
Amazon EU partners with the following shipping carriers for deliveries and returns:
Amazon Logistics
Region: Europe
Tracking: Available
DHL
Region: Europe
Tracking: Available
Hermes
Region: Europe
Tracking: Available
Royal Mail
Region: UK
Tracking: Available
Key Points to Remember
- 30 days standard across EU
- Free returns on most items
- Multiple drop-off options
- Extended holiday returns
- Prime members get benefits