eBay Return Policy
eBay Inc. • United States
eBay return policies vary by seller, with Money Back Guarantee protecting buyers
Return Window
Seller-dependent (30-60 days typical)
Country
United States
Region
US
Return Policy Details
eBay Money Back Guarantee
Buyers are protected if item doesn't arrive, is faulty, or doesn't match listing. Coverage lasts 30 days from actual or latest estimated delivery date.
Seller Return Policies
Each seller sets their own return policy (30, 60, or no returns). Check listing before purchase. Top Rated sellers often offer free returns.
Return Shipping
Return shipping may be buyer or seller responsibility depending on policy. For items not as described, seller pays shipping. Check listing for details.
Return Process
Start return through eBay account, select reason, and ship item back. Refund issued when seller receives item or automatically if no response within 3 days.
Available Shipping Companies
eBay partners with the following shipping carriers for deliveries and returns:
USPS
Region: US
Tracking: Available
UPS
Region: US
Tracking: Available
FedEx
Region: US
Tracking: Available
DHL
Region: International
Tracking: Available
Key Points to Remember
- Money Back Guarantee protects buyers
- Return policy varies by seller
- 30-day protection from delivery
- Escalate to eBay if seller unresponsive
- Check listing for return terms before buying