El Corte Inglés Return Policy
El Corte Inglés, S.A. • Spain
Spain's largest department store chain with flexible return policies
Return Window
15-30 days
Country
Spain
Region
Europe
Return Policy Details
Return Windows
15 days standard, 30 days for El Corte Inglés Card holders. Extended during Christmas season. Fashion and electronics same policy.
Returnable Items
Fashion, electronics, home goods, and most items returnable. Must be in original condition with tags/packaging.
Non-Returnable Items
Underwear, swimwear, personalized items, and opened cosmetics cannot be returned. Food and perishables excluded.
Return Options
Return to any El Corte Inglés store or Hipercor. Online orders can ship back. Receipt or order number required.
Available Shipping Companies
El Corte Inglés partners with the following shipping carriers for deliveries and returns:
SEUR
Region: Spain
Tracking: Available
MRW
Region: Spain
Tracking: Available
El Corte Inglés Delivery
Region: Spain
Tracking: Available
Key Points to Remember
- 15-30 day window
- Card holders get 30 days
- In-store and mail returns
- Extended Christmas returns
- Receipt required