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El Corte Inglés Portugal Return Policy

El Corte Inglés, S.A. • Portugal

Spanish department store chain operating in Portugal with flexible returns

Return Window

15-30 days

Country

Portugal

Region

Portugal

Return Policy Details

Return Window

15 days standard for most items. Card holders may get extended windows. Fashion has specific condition requirements.

What Can Be Returned

Fashion, electronics, home goods, and most department store items. Must be in original condition with tags.

Non-Returnable Items

Underwear, swimwear, customized items, and opened cosmetics cannot be returned. Food items excluded.

Return Process

Return to any El Corte Inglés store in Portugal. Receipt required. Refund to original payment or gift card.

Available Shipping Companies

El Corte Inglés Portugal partners with the following shipping carriers for deliveries and returns:

CTT

Region: Portugal

Tracking: Available

SEUR

Region: Iberia

Tracking: Available

Key Points to Remember

  • 15-30 day window
  • Tags must be attached (fashion)
  • In-store returns only
  • Gift card option available
  • Card holders get benefits

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