Home Depot Return Policy
The Home Depot, Inc. • United States
Home Depot offers 90-day returns standard with extended windows for certain products and Pro members
Return Window
90 days (365 for Pro Xtra)
Country
United States
Region
US
Return Policy Details
Return Windows
Standard 90-day return policy. Pro Xtra members get 365 days. Some items like furniture, area rugs, and gas-powered equipment have 30-day windows.
Returnable Items
Tools, building materials, appliances, and most merchandise can be returned. Items must be in good condition with original packaging when possible.
Exceptions
Custom blinds, countertops, and installed products cannot be returned. Hazardous materials have special restrictions. Gift cards non-refundable.
How to Return
Return to any Home Depot store with receipt. Large items may need scheduled pickup. Commercial accounts have different procedures.
Available Shipping Companies
Home Depot partners with the following shipping carriers for deliveries and returns:
Home Depot Delivery
Region: US
Tracking: Available
UPS
Region: US
Tracking: Available
FedEx
Region: US
Tracking: Available
Key Points to Remember
- 90-day standard return window
- 365 days for Pro Xtra members
- 30 days for some specialty items
- Receipt lookup with payment card
- Custom products non-returnable