IKEA Return Policy
IKEA (Ingka Holding B.V.) • Sweden
IKEA offers an industry-leading 365-day return policy on most products
Return Window
365 days
Country
Sweden
Region
Sweden
Return Policy Details
365-Day Returns
Return new, unopened products within 365 days with receipt for full refund. Opened products accepted within 180 days for full refund.
What Can Be Returned
Furniture, home accessories, and most products returnable. Items must be complete with all parts. IKEA Family members don't need receipt.
Exceptions
Cut fabric, custom countertops, plants, food, and as-is items cannot be returned. Mattresses have 90-night trial but must be clean.
How to Return
Return to any IKEA store, no appointment needed. Large items may need vehicle. No pickup service for returns in most markets.
Available Shipping Companies
IKEA partners with the following shipping carriers for deliveries and returns:
IKEA Delivery
Region: International
Tracking: Available
Local Carriers
Region: Various
Tracking: Available
Key Points to Remember
- 365 days unopened, 180 days opened
- IKEA Family stores receipt digitally
- In-store returns only
- 90-night mattress trial
- As-is items final sale