Zara Return Policy
Industria de Diseño Textil, S.A. (Inditex) • Spain
Spanish fast-fashion giant with 30-day returns worldwide
Return Window
30 days
Country
Spain
Region
Europe
Return Policy Details
Return Window
30 days from purchase date (in-store) or shipping date (online). Same policy worldwide. Extended during holiday season.
Returnable Items
All clothing and accessories can be returned. Items must be unworn, unwashed with tags attached. Original packaging not required.
Non-Returnable Items
Underwear, swimwear bottoms, and items without tags cannot be returned. Zara Home may have different terms.
Return Options
Return free to any Zara store worldwide. Mail returns may have a fee depending on country. Drop-off points available.
Available Shipping Companies
Zara partners with the following shipping carriers for deliveries and returns:
Zara Home Delivery
Region: International
Tracking: Available
DHL
Region: Europe
Tracking: Available
UPS
Region: US
Tracking: Available
Local Carriers
Region: Various
Tracking: Available
Key Points to Remember
- 30-day return window
- Free in-store returns worldwide
- Tags must be attached
- Mail returns may have fee
- Extended holiday returns